FAQs - Villa Tokay
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Villa Tokay
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FAQs

Most Frequent Asked Questions

Villa Tokay

Dining and Culinary Options

  • Yes, we do. At Villa Tokay, you can enjoy breakfast served directly in your villa for a private and relaxing start to the day. For lunch and dinner, we are proud to welcome you to our own restaurant, Kai – The Spice Table, where Indonesian flavors meet Mediterranean inspiration in a refined, intimate setting.
  • If you’d like to explore beyond the resort, Gili Air also offers many excellent dining options. Our team is always happy to share recommendations tailored to your tastes.
  • Yes, breakfast is included with your stay at Villa Tokay. Each morning, we provide a satisfying and freshly prepared breakfast, served in the privacy and comfort of your villa to help you start your day on a high note.
  • Additionally, we offer the option of a floating breakfast for a unique and indulgent dining experience in your private pool.
  • Yes, we cater to vegetarians, vegans, and halal preferences.
  • If you have specific dietary restrictions or allergies, please inform our team during check-in. We are committed to accommodating your needs and ensuring your meals are both safe and enjoyable.

Location and Accessibility

  • Villa Tokay is a hidden gem situated just 200 meters from the sea, in a peaceful enclave of the island.
  • Our prime location offers the perfect balance of seclusion and accessibility, allowing you to enjoy the tranquil beauty of Gili Air’s beaches within a short stroll.
  • Upon your arrival at Gili Air harbor, Villa Tokay provides a complimentary pick-up service to ensure a smooth and welcoming start to your stay.
  • A few days before your arrival, our team will contact you to confirm your arrival time, making the transition to our villa seamless and stress-free.
  • Villa Tokay offers assistance with arranging private transport from any location in Bali or Lombok to ensure a hassle-free journey to the Gili Islands.
  • Once on the island, we provide complimentary pick-up from the harbor to the villa.
  • Additionally, to align with Gili Air’s serene and eco-friendly ambiance, we offer complimentary bicycles for our guests to explore the island’s car-free paradise at their leisure.

Check-in, Check-out, and Payments

  • Check-in is at 2 PM, and check-out is at 11 AM. If you arrive earlier than 2 PM, we will securely store your belongings and provide complimentary bicycles, allowing you to explore the island until your villa is ready.
  • We accept most major credit and debit cards. For guests booking directly with us, we also offer the convenience of sending the bill in advance.

Family-Friendly Accomodations

  • For families with young children, “The Swell” and “The Shore” villas are our top recommendation. They offer spacious accommodations and a private pool perfect for family fun.
  • “The Pearl” and “The Shell” are also great choices, providing cozy environments ideal for smaller families.
  • Each villa is thoughtfully designed to ensure comfort and create memorable experiences, with “The Swell” being particularly well-suited for its family-centric amenities.
  • Villa Tokay is family-friendly and offers a range of amenities to ensure a delightful stay for guests with children. High chairs, baby cots, children’s bikes, and bike seats are available for your convenience.
  • Nanny services can also be arranged upon request, providing extra support for families traveling with young children.
  • Our attentive staff is always on hand to assist with any additional requests, ensuring your family’s experience is seamless and enjoyable.
  • For families with teenagers, “The Swell” villa is ideal. Its flexible layout, featuring two bedrooms with the option to extend to three or four, offers ample space and privacy for both parents and teenagers.
  • The villa’s private pool and spacious design create a perfect environment for relaxation and family bonding while allowing teenagers the independence they often prefer.

Romantic and Special Occasions

  • For honeymooners, “The Leaf” and “The Tide” villas at Villa Tokay are perfect choices.
  • “The Leaf” offers a secluded, romantic setting with luxurious amenities, ideal for celebrating your new journey together.
  • “The Tide” provides a serene and intimate atmosphere, making it another great option for couples seeking tranquility and romance in a more affordable way.
  • Both villas ensure a memorable and enchanting honeymoon experience on the beautiful Gili Air.
  • Villa Tokay specializes in creating unforgettable experiences for all kinds of celebrations.
  • We offer bespoke services such as romantic villa setups, private dining experiences, sunset cruises, and assistance in organizing special activities tailored to your event, whether it’s a honeymoon, birthday, anniversary, or any other milestone.
  • To make your occasion truly exceptional, we recommend contacting us in advance to arrange personalized touches tailored to your preferences.

The Gili Islands and Gili Air

About the Gili Islands

  • The Gili Islands are a group of three small islands: Gili Trawangan, Gili Meno, and Gili Air, located just off the northwest coast of Lombok, Indonesia.
  • Known for their sandy beaches fringed with palm trees, these islands are a popular destination for snorkeling, diving, and free-diving.
  • The Gili Islands are beautiful year-round, with a drier climate than Bali during the rainy season. For detailed recommendations, consult our complete guide here.

Getting to the Gili Islands

  • The Gili Islands are easily accessible from Bali and Lombok via fast boats or public ferries. For detailed travel information, check out our complete guide here.
  • The Gili Islands are easily accessible from Bali and Lombok via fast boats or public ferries. For detailed travel information, check out our complete guide here.

Activities and Experiences

  • The Gili Islands offer a variety of activities, including snorkeling, diving, surfing, yoga, cycling, horseback riding, and cooking classes.
  • The islands also have a vibrant nightlife for those looking to socialize and enjoy local entertainment.
  • Gili Air offers an array of romantic activities for couples, perfect for honeymoons or special occasions.
  • Enjoy a sunset cruise around the island, explore vibrant coral reefs while snorkeling, or indulge in a private beach dinner under the stars arranged by Villa Tokay.
  • Couples can also cycle around the car-free island, discover secluded beaches, participate in yoga and wellness retreats, or stargaze on clear nights, creating unforgettable memories.

Safety and Practical Information

  • Yes, the Gili Islands are considered very safe for tourists. As with any travel destination, it’s wise to take standard precautions to ensure a trouble-free visit.
  • Gili Air’s calm beaches make it safe for children to swim and play in the water. The gentle waves are ideal for younger kids, but supervision is always recommended.
  • For any specific beach conditions, feel free to ask our team for advice.
  • Each of the Gili Islands has a small clinic for minor health concerns. For more serious medical needs, transport to larger facilities in Lombok or Bali can be arranged.
  • Most hotels and restaurants accept credit cards, but it’s advisable to carry some cash, as not all establishments are equipped for card payments. ATMs are available on the islands for your convenience.

Local Culture and Environment

  • Yes, visitors are encouraged to respect the islands’ eco-friendly ethos by avoiding single-use plastics, using reef-safe sunscreen, and refraining from touching or damaging coral reefs.

  • Modest clothing is appreciated in local villages, which form only a small part of the island.

  • Yes, the Gili Islands are known for their sustainability efforts.

  • Initiatives include recycling programs, conservation projects for turtles and coral reefs, and community-led beach clean-ups.

  • Visitors can support these efforts by participating in local programs or choosing eco-conscious accommodations like Villa Tokay.

Dining and Nightlife

  • The Gili Islands offer a wide variety of cuisines, ranging from local Indonesian dishes to Western favorites. Seafood is especially fresh and abundant. Be sure to try specialties like Nasi Goreng (Indonesian fried rice) and Sate Ayam (chicken satay).

  • At Villa Tokay, you can also dine at our own restaurant, Kai – The Spice Table, where Indonesian flavors meet Mediterranean inspiration in an elegant setting.

  • Families will find plenty of dining options on Gili Air, from beachfront cafés to restaurants serving international cuisine. Many places offer kid-friendly dishes in a relaxed and casual setting. Don’t miss out on trying local favorites like Nasi Goreng (fried rice) or Satay (grilled skewers), which are sure to delight both children and adults.

  • Our own restaurant, Kai – The Spice Table, also welcomes families with a dedicated children’s menu, so younger guests can enjoy delicious meals tailored to their tastes.

  • Gili Air offers a more laid-back nightlife compared to Gili Trawangan.

  • You can enjoy live music, beachfront bars, and relaxed gatherings under the stars.

  • For those looking for a livelier experience, there are also places where you can dance and party until late into the night, ensuring a variety of options for every mood.

Language, Currency, and Connectivity

  • The official language is Indonesian, but English is widely spoken due to the islands’ popularity with international tourists.
  • At Villa Tokay, our multilingual staff speaks a variety of languages to ensure guests from around the world feel welcomed and well-assisted during their stay.
  • The local currency is the Indonesian Rupiah (IDR).
  • Exchange rates can vary, so it’s recommended to check with your bank or a reliable financial source before traveling.
  • Yes, many restaurants, cafes, and accommodations on the Gili Islands offer free Wi-Fi. However, the connection may not be as fast or reliable as in urban areas.
  • At Villa Tokay, we provide Starlink, ensuring a fast and reliable internet connection for our guests.

Marine Life and Transportation

  • The waters around the Gili Islands are teeming with marine life, making them a haven for snorkeling and diving enthusiasts.You can encounter turtles, tropical fish, and vibrant coral reefs.
  • Remember to respect the environment by not touching or disturbing the wildlife.
  • The Gili Islands are car-free, and the most common modes of transportation are walking, cycling, or taking a horse-drawn carriage known as a cidomo. This eco-friendly setup adds to the islands’ serene charm.
  • At Villa Tokay, we provide complimentary bicycles for our guests, allowing you to explore the island at your leisure.

Book directly with us for exclusive advantages

Guaranteed Best Rates – Complimentary Harbour Transfers – Free Bicycle Use – Free Snorkeling Equipment – Flexible Early Check-In & Late Check-Out* and more…

Book Now

Book directly with us for exclusive advantages

Guaranteed Best Rates – Complimentary Harbour Transfers – Free Bicycle Use – Free Snorkeling Equipment – Flexible Early Check-In & Late Check-Out* and more…

Book Now